TERMS AND CONDITIONS

PLEASE CAREFULLY REVIEW THE TERMS AND CONDITIONS of the Passenger Ticket and Passenger Contract as they may affect your rights and the liabilities of the carrier.

Reservations/Deposits and Final Payments
Reservations can be made and accepted through any travel agency. In order to secure a confirmed reservation, a deposit is required. Final payment is due no later than 75 days prior to sailing or by the option date if booking within 75 days of sailing. To avoid cancellation, the deposit or final payment must be received in MSC’s office by the option date given at time of booking. Option dates can vary from one to seven days from booking date depending on sailing demand. In a few rare instances immediate payment by credit card may be required to confirm your reservation.

Cancellation Changes and Charges
Cancellation requests must be received in writing by MSC Cruises no less than 76 days prior to sailing date for a full refund. Requests received less than 76 days prior to sailing will be subject to the following charges:

• Reservations cancelled from 75 to 46 days prior to sailing, the cancellation charge is equal to the deposit amount.
• Reservations cancelled from 45 to 16 days prior to sailing, the cancellation charge is equal to 50% of the total fares, excluding taxes.
• Reservations cancelled 15 days or less prior to sailing, the cancellation charge is equal to 100% of the total fares, excluding taxes.

No refund will be issued if a guest voluntarily or involuntarily does not show up for their cruise, is denied boarding for any reason including failure to possess required travel documents, passport or visa or terminates his/her cruise in progress. Cruise contracts are non-transferable.

Name changes and cruise date changes are considered reservation cancellations and are subject to the above cancellation charges. Cancellation charges are assessed on total fares, which include cruise fare, air add-ons, hotel packages, and any other additional services arranged through MSC Cruises.

Name changes and cruise date changes are considered reservation cancellations and are subject to the above cancellation charges. Cancellation charges are assessed on total fares, which include cruise fare, air add-ons, hotel packages, and any other additional services arranged through MSC Cruises.

Cruise Fare
Cruise prices listed are U.S. dollars, per person, based on double occupancy, cruise-only, capacity controlled and valid for residents of U.S. and Canada. Single occupancy rates for all categories are available upon request.
Kids Sail Free offer applies to children age 17 (at time of departure) and under sailing as 3rd/4th occupants in stateroom. Offer is subject to availability of 3rd and 4th berth staterooms, is capacity controlled, cannot be combined with any other discount or promotion and is not valid for Holiday and New Year’s sailings. This promotion is for cruise-only Early Booking Fares and cannot be combined with air add-ons, hotel packages or transfers. Additional restrictions may apply. Government fees and taxes are additional.
All cruise prices include selected stateroom accommodations, ocean transportation, all meals aboard ship (except specialty and à la carte restaurants) and entertainment offered by the cruise vessel. Cruise prices DO NOT INCLUDE: Government fees and taxes, transportation to/from ship, shore excursions, sightseeing or meals ashore, meals in specialty and à la carte restaurants, laundry, wine, beer, liquors, cocktails, soda, mineral water, medical expenses, spa, beauty salon, gaming, onboard shopping, onboard gratuities to the ship’s personnel or any other items of a personal nature.

Taxes & Surcharges
Government fees and taxes may include any and all fees, charges and taxes imposed by U.S. and/or foreign governmental and quasi-governmental authorities, including U.S. customs fees, head taxes, hotel taxes, air taxes, taxes incurred as part of a land tour, inspection fees, immigration and naturalization fees and Internal Revenue Service fees. Government fees and taxes are subject to change and MSC Cruises reserves the right to collect any increases in effect at the time of sailing, even if the fare has already been paid in full. Government fees and taxes are collected for all guests regardless of age. MSC Cruises reserves the right to pass on any fuel surcharge without prior notice to guests.

Luggage and Personal Effects
MSC Cruises, its employees and agents do not accept responsibility for loss, damage or theft of guests’ luggage or any personal effects. MSC Cruises’ responsibility with respect to lost, damaged or undelivered luggage is strictly limited as stated in the Passenger Contract. In the event of loss or damage to luggage or personal effects, immediate notification should be made to a representative of MSC Cruises.

Itinerary Changes
MSC Cruises reserves the right to cancel, change, modify or substitute ports of call at any time and for any reason whatsoever without prior notice, and shall not be held liable for any loss to guests by reason of such change, cancellation or substitution.

Minors
Any guest under the age of 21 years must be accompanied by a parent or responsible adult over the age of 21 who expressly agrees to be responsible for the minor and is booked in the same or connecting stateroom.

Health and Medical Requirements
Guests are requested to report any physical or mental condition or disability that may require special attention or treatment to MSC Cruises at time of booking. Shipboard medical services and facilities, including medical personnel, are available to all guests at a reasonable rate. Guests are required to bring an adequate supply of medication.

Medical Services
Medical services are provided aboard MSC’s vessels as a convenience to passengers. There is a charge for services and/or medicines provided by the ship’s doctor and medical personnel. MSC’s vessels are equipped with an infirmary that is usually staffed by a physician and nurse(s). Although many injuries are capable of being treated on board, the shipboard medical infirmary has limited medical equipment and not all injuries or conditions can be adequately treated aboard the vessels. In some circumstances, the medical personnel may arrange for a visit to a shore-side medical facility at a port of call. Depending on the itinerary, available shore-side medical facilities may also have limited treatment capabilities. Due to the nature of sea travel, urgent medical evacuation at sea is not always feasible due to reasons beyond MSC’s control. Guests should confer with their family physician to ensure they are fit for travel by sea. Although the ship’s doctor and medical personnel may wear uniforms or badges with an MSC insignia, the doctor and medical personnel are independent contractors. MSC does not control the medical treatment rendered to guests by the medical personnel aboard its vessels.

Special Needs Guests
MSC Cruises welcomes guests with special needs and makes every effort to accommodate the needs of persons with disabilities. In order for us to provide the appropriate assistance, we request you provide us in writing at the time of booking, but no less than 72 hours prior to departure, details of any disability or medical or mental condition which may require or make advisable special accommodations, or the use of a wheelchair or other equipment, or medical treatment.
• Wheelchairs: We advise guests using a wheelchair to travel with someone who is able to assist them both aboard and ashore. Some ports of call require tenders to go ashore and may preclude guests using wheelchairs from leaving the vessel; this decision must be made by the ship’s Master and is binding. Guests must bring wheelchairs for their own use. Only a limited number of wheelchairs are available on board. MSC Cruises offers a limited number of wheelchair accessible staterooms. Please note that in non-wheelchair staterooms there is a 2-inch riser in front of the bathroom and doors are 29.5 inches wide. If you wish to receive additional detailed information about the accessibility features of our ships, have your travel agent contact us at 1-800-666-9333.
• Pregnancy: MSC Cruises cannot accept expectant mothers who will have entered the 27th week or third trimester of their pregnancy by the beginning of or at anytime during their cruise.

Non-Shipboard Activities
MSC Cruises acts only as agent for the supplier of other off-ship services such as airlines, transportation carriers, shore excursions and accommodations. Guests are reminded to keep all receipts and/or tickets issued by such off-ship suppliers, as the guests’ only recourse for injury, death, loss or damage caused while not on board the vessel will be against such off-ship suppliers.

Independent Contractors
MSC sells optional shore excursions aboard its vessels. These shore excursions are operated by independent contractors over which MSC has no control. MSC’s vessels carry onboard service providers which may include hairdressers, manicurists, masseuses, photographers, entertainers, fitness instructors, shopkeepers, medical personnel and other service providers who are independent contractors. MSC is not responsible for the actions of independent contractors that work aboard its vessels or provide services to MSC’s guests.

Responsibility
MSC Cruises is not to be held responsible for any act, error or omission during the time guests are not aboard the MSC Cruises vessels. MSC Cruises acts only as an agent for the supplier of the other off-ship services such as airlines, and transportation carriers, shore excursions and accommodations as featured in this brochure. Guests agree not to hold MSC Cruises, its owners or agents, responsible or liable for any loss, injury, expense or damage which results directly or indirectly from any act of omission, whether negligent or otherwise, of any third party person or firm which is to, or does, provide goods or services in connection with the trip or any available option. Without limiting the foregoing, MSC Cruises shall have no liability to guests for the quality of services and the condition, cleanliness or safety of a hotel, housing facility or conveyance, or for any transportation delay, including but limited to liability for inconvenience, shortened vacation time, additional expenses, or any other kind of damage. MSC Cruises expressly disclaims all responsibility of any nature whatsoever for any loss, damage or injury to property or person resulting from air, rail or motor coach transportation. It is MSC Cruises’ mission to provide a safe and enjoyable cruise to all guests. If, at any time, the Captain believes that a guest is a danger to himself or herself or is a danger to any other MSC Cruises guest or crew member, or if a guest causes a disturbance which affects the peaceful enjoyment of the cruise by other guests, the Captain can deny a guest passage or can choose to terminate early the voyage of such person. MSC Cruises will not be responsible to refund any portion of the fare paid by the guest put off the vessel and will not be responsible for the cost of lodging, food, transportation or other expenses incurred by the guest after being put off the ship.
Note: Information contained herein is subject to change without notice and MSC Cruises reserves the right to refuse to honor any prices that are erroneously printed or quoted. MSC Cruises is not responsible for any misprints appearing in this brochure.

VALUABLE INSURANCE PROTECTION
Premium Rates are Per Person. The Premium Cost is 8% of the MSC Cruises package (air/land/cruise) price (minimum $42 Per Person) excluding government fees and taxes. Valuable Insurance Protection is conveniently available with all MSC Cruises’ Packages.

THIS IS A BRIEF DESCRIPTION OF THE POLICY. FOR FURTHER INFORMATION ASK FOR THE TRAVEL INSURANCE CERTIFICATE WHICH FULLY DETAILS THE COVERAGES, PROVISIONS, LIMITATIONS AND EXCLUSIONS OF THE INSURANCE OFFERED AND IS AVAILABLE TO YOU, UPON REQUEST, AT ANY TIME PRIOR TO YOUR PURCHASE OF THE POLICY.

This policy does not cover a loss that results from an illness, disease, or other condition (of you, an Immediate Family Member, Traveling Companion or Business Partner), event or circumstance, which occurs at a time when this policy is not in effect for you. Certain exclusions and limitations apply and are detailed in the Travel Insurance Certificate which will be included with your travel documents and is also available to you upon request at anytime prior to your purchase of the policy. For example, coverage does not apply to: any Sickness or condition that existed during the 60 days prior to the effective date of the coverage, suicide, normal pregnancy, war or any act of war, mental or nervous disorders. Other Covered Events, as defined, include the following events or their consequences: 1) post-departure Trip interruption due to cancellation of arrangements by an airline due to strike, mechanical breakdown of the aircraft on which you are scheduled to travel or bad weather (maximum of $500 total) or 2) cancellation or interruption of your Trip due to: a documented traffic accident while en route to departure; jury duty; destruction of your residence by a natural disaster; or a documented theft of passports or visas. A Traveling Companion is defined as a person booked to share accommodations in the same room or cabin with you during your Trip. Sickness or Injury must require care by a Physician and must commence while insurance is in effect for you. Stonebridge Casualty Insurance Company, Columbus, Ohio, underwrites this policy and MSC Cruises shall not be deemed the insurer under such policy for any reason.

This policy is offered and administered by:
Trip Mate*
9225Ward Parkway, Suite 200
Kansas City, MO 64114
(800) 888-7292
*In CA, dba Trip Mate Insurance Agency. 464-03